Terms and Conditions
Welcome to Castillia! These terms and conditions outline the rules and regulations for the use of Castillia’s website and services. By accessing this website and booking services, you accept these terms and conditions in full. Do not continue to use Castillia’s website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
“Client” refers to the person or entity booking the event or service through Castillia.
“Castillia” refers to the company providing access to historical monuments and related event services.
“Services” refers to the event planning, venue booking, and other related services offered by Castillia.
2. Services Offered
Castillia provides access to historical monuments for events and gatherings. Our services include but are not limited to venue booking, event planning, and coordination with local experts.
3. Booking and Payment
- Booking Process: All bookings must be made through the Castillia website or authorized representatives.
- Payment Terms: Payment details and schedules will be provided upon booking confirmation. Full payment must be made as per the agreed schedule to secure the venue and services.
- Cancellation Policy: Cancellations must be made in writing. Refunds will be provided based on the time of cancellation prior to the event, subject to applicable fees.
4. Client Responsibilities
- Compliance: Clients must comply with all local laws and regulations when using the venues and services provided by Castillia.
- Insurance: Clients are responsible for obtaining appropriate insurance coverage for their events.
- Conduct: Clients must ensure that all event participants conduct themselves in a manner that respects the historical significance of the venues.
5. Castillia's Responsibilities
- Venue Maintenance: Castillia is responsible for the upkeep and maintenance of the historical venues.
- Coordination: Castillia will coordinate with local experts and authorities to ensure smooth execution of events.
- Technology Use: Castillia utilizes cutting-edge technology to enhance the event experience and ensure safety and security.
6. Liability
- Limitation of Liability: Castillia is not liable for any indirect, incidental, or consequential damages arising from the use of its services.
- Force Majeure: Castillia is not responsible for events beyond its control, such as natural disasters, government actions, or other unforeseen circumstances that may affect the event.
7. Intellectual Property
- Ownership: All content, trademarks, and other intellectual property on the Castillia website are the property of Castillia.
- Use of Content: Clients may not use Castillia’s content for commercial purposes without written consent from Castillia.
8. Privacy Policy
- Data Collection: Castillia collects personal information necessary for the booking and execution of events.
- Data Usage: Personal information is used solely for providing and improving our services and will not be shared with third parties without consent.
- Security: Castillia employs robust security measures to protect personal information.
9. Amendments
Castillia reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes via email or through notices on the Castillia website.
10. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Castillia operates. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: office@castillia.com
Phone: +4917 14846235
Address: Piata Rosetti 6, sector 2, Bucharest, Romania.
By using Castillia’s services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.